Skip to main content
TrustRadius
SilkRoad Learning

SilkRoad Learning
Formerly GreenLight

Overview

What is SilkRoad Learning?

SilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.

Read more
Recent Reviews

TrustRadius Insights

GreenLight is a versatile software that is widely used throughout organizations to streamline and monitor various training initiatives. …
Continue reading

Great learning tool

10 out of 10
October 11, 2021
Incentivized
SilkRoad [Learning] is a good tool for training and learning. [It] helps train colleagues about various company policies and social …
Continue reading

Fine but boring

6 out of 10
October 05, 2021
Incentivized
SilkRoad Learning is not used across most of our organization I think but in a limited capacity in our department. We use it to help …
Continue reading

Mediocre LMS

6 out of 10
September 13, 2014
Incentivized
GreenLight is being used by our entire company, as well as our sister company, which is an international company. We have worked together …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is SilkRoad Learning?

SilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

1 person also want pricing

Alternatives Pricing

What is 360Learning?

360Learning headquartered in Paris offers their workforce training learning management system.

N/A
Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Return to navigation

Product Details

What is SilkRoad Learning?

SilkRoad Learning (formerly GreenLight) is a web-based learning management system (LMS). SilkRoad Learning is a scalable no-code platform for identifying and addressing skills gaps and maintaining regulatory compliance. The platform also offers in-the-field skills updating, as well as ecommerce and mobile support. SR Learning can also integrate with the Onboarding, Reporting, and Performance offerings from SilkRoad, and can import 3rd party content.

SilkRoad Learning Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.

Reviewers rate Course authoring and Course catalog or library and Progress tracking & certifications highest, with a score of 9.

The most common users of SilkRoad Learning are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

GreenLight is a versatile software that is widely used throughout organizations to streamline and monitor various training initiatives. With its Training Calendar, Catalog, Reports, History, References, Learning Plans, and Qualifications features, GreenLight enables users to efficiently set up and track live classroom, virtual, and online training events. The software is particularly valued by the Corporate Training department as it allows them to direct trainings to all employees, especially compliance trainings. By utilizing GreenLight, organizations can effectively track completion of compliance trainings for auditing purposes.

Field employees appreciate the user-friendly interface of GreenLight, which ensures a seamless training experience. McLeod Health relies on GreenLight to manage their comprehensive employee training programs, encompassing both e-learning modules and instructor-led courses. The software plays a crucial role in delivering mandatory training qualifications to meet regulatory requirements and also offers optional training opportunities for employee growth and development. It is widely embraced across the organization for administering annual training updates and job-specific training.

HR and compliance departments find immense value in using GreenLight to administer and monitor trainings. SilkRoad Learning, an integral part of GreenLight, provides a centralized platform for staff training modules and aids in identifying learning gaps. Managers can customize courses, establish learning benchmarks, and effortlessly track progress using this tool. Additionally, GreenLight assists organizations in managing certification drives and generating compliance reports by providing easy exam management capabilities.

Employing GreenLight ensures standardized training across the entire company as well as international sister companies. Brooks Rehabilitation heavily relies on the software for mandatory compliance training and efficient course sign-ups for both in-class and clinical courses. SilkRoad Learning also proves to be a valuable asset for educating colleagues on company policies and social responsibilities. By streamlining the training processes and facilitating efficient implementation of updates, SilkRoad Learning enhances overall efficiency in ensuring compliance, assigning training modules, monitoring progress, and achieving organizational goals.

Intuitive and Easy to Navigate: Several users have found the GreenLight LMS to be intuitive and easy to navigate, especially after taking the hosted admin training. This has allowed them to quickly set up training activities and events for their organization.

Good Support Availability: Many reviewers appreciate the availability of good support provided by GreenLight. They mention that they can easily reach out for help if needed, which greatly enhances their user experience.

Fully SCORM Compliant: Users praise GreenLight for being fully SCORM compliant, enabling them to set up and publish advanced eCourses on the site. The ability to assign and track completion of these courses is straightforward, making it a valuable feature for managing online learning.

Limited Enrollment Capability: Some users have expressed frustration with the current system's limitation on enrolling in multiple events or sessions of the same course, as it only allows for one enrollment per training activity. This has made it difficult for them to set up and track completion of multiple enrollments and they suggest a more streamlined process.

Inaccessible Training Documents: Users have requested the ability to search for and download training documents in the Media Bank, as currently they are only accessible under 'Training References' and are not searchable. They believe that training documents should be set up in the catalog as training documents, which can be linked to, searched for, and downloaded on demand.

Lack of Customizability: Several users feel that there is limited flexibility in customizing notifications within the software. They suggest improvements such as creating customized messages for individual elements of a qualification and having one qualification contain both certification and recertification requirements. Additionally, they find the software lacking in terms of customization abilities overall compared to other platforms they have used.

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
October 05, 2021

Fine but boring

Score 6 out of 10
Vetted Review
Verified User
Incentivized
SilkRoad Learning is not used across most of our organization I think but in a limited capacity in our department. We use it to help centralize and track staff training modules and to make sure that we can quickly identify gaps in learning. It was mean to help us monitor progress alongside the new dual delivery teaching systems.
  • Helps monitor staff progress in training modules they are completing from home
  • the training references tab seems to be especially useful, people always tell me that they really appreciate that element
  • I find the training calendar does a great deal to help organize all the different kinds of training I use it for
  • 'my profile' has been a little glitchy for us but we are a very small team and don't use that element much, photos don't load or stay loaded
  • Sometimes the main list with due dates, type of training etc. seems hard for people to completely understand some more customizable sections here would be useful for us
  • On the whole, is not a customizable as other platforms we've used. Is good at tracking but not so much the kind of cataloging we need.
Very easy to use for new employees so that we have to do almost no introductory training, we can just tell them to set themselves up which makes it great for a business with a lot of very short term causal staff who have to do a lot of health and safety training and familiarisation training each time they restart teaching. Very self-explanatory and easy to follow. We don't really like the look of it so don't use it for any customer or student-facing activities. We can't seem to get it to interact with flash so that makes it less useful sometimes.
Learning Management (11)
52.72727272727273%
5.3
Course authoring
80%
8.0
Course catalog or library
80%
8.0
Player/Portal
50%
5.0
Learning content
70%
7.0
Mobile friendly
70%
7.0
Progress tracking & certifications
80%
8.0
Assignments
40%
4.0
Compliance management
60%
6.0
Learning administration
50%
5.0
Learning reporting & analytics
N/A
N/A
Social learning
N/A
N/A
  • seems to have made sure that all out short term contract staff are more on the same level and can access various lists, documents they need from training in a way that fees up admin time.
  • 100% of people interacted with it in someway, in the end no one had trouble understanding how it worked
  • seemed to help with our duel learning delivery goals but too soon to tell just yet
Less good than Adobe, doesn't look as good, and less mobile/agile with fewer customizable features. Easier for people to learn how to use but slightly boring and didn't seem to be particularly popular with people. A system that is fun to use does get used more and more efficiently. The assessments and reports system was about the same.
Stephen Tsorvas | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
GreenLight is our company's Learning Management System, used throughout the organization. It is used to set up and track live classroom, virtual, and online training events. It is fully web enabled, so only a web browser is needed to access the site. The features we are using include the Training Calendar, Catalog, Reports, History, References, Learning Plans, and Qualifications.
  • Set up of training events and activities - the site is pretty intuitive, after taking the hosted admin training, I was able to get right to work and set up my training activities and events. If I ever need help, good support is just a phone call away.
  • Set up of eCourses - the GreenLight LMS is fully SCORM compliant, so I can set up and publish advanced eCourses on the site. It is easy to assign and track completion of these courses as well. It also includes a functional course creation tool, that can be used to manually set up scorm compliant eLearning.
  • Qualifications and clusters - a really great feature is the ability to group together eCourses and activities as part of a larger curriculum, assign them to students, and track the progress through to completion.
  • Set up of students - I like the fact that I can upload data from a csv file - this saves a great deal of time when updating the information online.
  • I would like to see the ability for students to enroll in multiple events. (An event is a training activity that takes place at a certain date, time and location). Currently, students can only enroll in one event (or "instance") of an activity. Sometimes, students need to be able to enroll in multiple sessions of the same course. But, when a training activity is set up with multiple events, the system only allows for one enrollment per training activity. In order to allow multiple enrollments, they have to be setup as individual activities and events. But this then becomes very difficult to set up, and also to track completion from an activity standpoint.
  • The ability to search for and download training documents (job aids, help cards, performance support) in the Media bank. Currently, these are only accessible under "Training References", which are not searchable (yet). But there should be a way to set these up in the catalog, as training documents, which can be linked to, searched for, and downloaded on demand.
  • Make the training documents in the Media Bank (or Training References) searchable for students. Currently they can be grouped, but it's not possible to search through and locate a specific document. An admin is able to loacte them by searching, but not a student.
  • Provide "deep links" to training documents in the Media Bank (or Training References) in GreenLight. So when a user clicks on a link, they are directed to sign in, and brought directly to a page to download the requested document
  • Provide "deep links" to training eCourses, Activities and Events in GreenLight, so when a user clicks on a link, they are directed to sign in, and brought directly to a page to enroll in the requested course.
  • Add html links to training catalog entries, so we can link out to other sites for additional information. (This used to be functional, but was removed due to security issues, resulting in many, many broken links in our catalog entries).
  • Allow managers to assign qualifications and clusters to students. Currently, they can only assign individual courses
It is very well suited as a web based LMS. They have excellent customer service and support. Ask about the reporting features - these are challenging in many LMS applications. The training they provided for administrators is also very good. Overall a great company, and they are constantly working to improve the product.
  • We now have all of our employees fully trained on the use of the system. Our training calendar and catalogs are all updated online. We have every confidence that we can move forward using this technology as a new platform to plan for our corporate wide training initiatives.
  • The GreenLight LMS platform will be used to support the delivery and development of training efforts to meet the knowledge, skills and performance needs of the business and employees. This includes technical proficiency, professional development, and overall employee efficiency.
  • Maximize the ROI on technical projects and change initiatives, and accelerate the learning curve and commitment to new technologies and ways of working.
  • WBT Systems
In my opinion, no comparison. GreenLight is a much smoother platform, providing a more stable user experience, with less bugs, less software conflicts, and better support. I have developed and published dozens of eCourses on this platform, and it really shines. In addition, the suite of integrated products from SilkRoad Technologies (Red Carpet, Open Hire, and WingSpan) really impress when combined with the strength of GreenLight.
July 08, 2015

GreenLight Newbie

Donna Ingram | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
GreenLight is used by the Corporate Training department to direct trainings to all employees. At this time, we use it for mostly compliance trainings, but are implementing other trainings in the near future. It helps to track the completion of compliance trainings for auditing purposes. The field employees like the ease of use.
  • Greenlight allows our field employees to have all the necessary instructional manuals and forms at an easy reach without having to print everything.
  • Greenlight keeps good track of annual re-certifications and sends them out on time.
  • The notifications make it easy to communicate with the field.
  • Greenlight allows detailed customization from the admin side.
  • Our company purchased GreenLight along with Red Carpet and Open Hire about a year ago. GreenLight went live for us January 2014. I have been making all student, org chart, and any other changes or additions manually as we have not had our payroll processing system integrated with GreenLight. This has been very difficult as we have over 3100 employees. UPDATE: The integration from our payroll system to Greenlight went live on September 17, 2014. I had to make some adjustments to the way some qualifications were assigned, but there were no issues with any training going out.
  • The integration team has been eager to help, but sometimes a little incompetent in the knowledge necessary to make the integration happen as quickly as possible.
  • I had only two weeks to learn GreenLight before we went live. I need a little extra help with things at times, and the support team is very slow to respond and slower in solving the issues. UPDATE: The support team is always there for me when I call now. They are very knowledgeable in helping me make things happen in Greenlight. My only issue is that they do not have full knowledge of the integration side and that causes some problems in advising me.
Verify that all Silkroad products are compatible with your payroll processing program. We were assured our version of ADP was compatible for imports from Red Carpet and found out later down the road that it is not. This affects the Greenlight side in that the new hire files must be moved manually to ADP once entered into Red Carpet. This causes a delay (sometimes 3-5 days) in the creation of the Greenlight training account for the new hire. Our new field employees must have completed certain of our compliance training courses before they can make any transactions in the centers.

  • Overall, GreenLight has had a positive impact with employees in that it has helped us to consolidate forms, manuals and field instruction in one easy to use place.
  • The more I learn about GreenLight, the more uses I can see for the future.
  • Employees report that they love the ease of use on the student side.
I did not make any decisions in selecting Greenlight. It was acquired before I was hired.
all functions within our corporation from Customer Service Representative to CEO.
1
LMS Administrator
  • eLearning
  • reference materials
  • compliance reporting
  • tracking live training events
  • accurate training for field employees
  • we were delighted to discover we can use checklists to review employee progress.
  • training event self enrollment
Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
Yes
Intellum was the previous LMS. I was not here at the time the decision to change was made and do not know why it was replaced.
I did not make the decision.
I would include IT, the LMS Admin, along with the sales persons representing the other systems.
Change management was a major issue with the implementation
our director has decided to stop the integration and have me do daily manual imports.
some are thorough and others are not. I like that they are available for review.
The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
Yes
first time bug was never resolved. It ended up getting corrected as each employee tried to enter the site. The most recent "bug" took two months and much escalating and four of our IT techs showing their tech manager that is was not on our side of things.
they are exceptional for minor instructional support on a daily basis. the support problem comes in when it is something wrong in the system. this takes a long time to figure out and involves many people.
  • adding users
  • adding reference maerials
  • assigning training
  • reports
  • adding new fields to the integration
No
I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
It works well most of the time.
Charles Maxcy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Currently GreenLight is deployed across the entire company. All employees are assigned courses within the LMS which allows us to reach 80+ locations across 5 states. This software allows us to leverage training content and standardize delivery.
  • GreenLight is very good at keeping track of employee requirements through the use of qualifications. It is the backbone of how courses, classes, requirements and activities are assigned and monitored.
  • The content objects (development) portion of GreenLight is robust. It allows you to mix various content objects from different sources. For instance if you import a SCORM ecourse, an AICC ecourse and want to add an HTML page as an introduction, the software will allow you to combine all seamlessly into one course. In addition, the navigation and sequencing tools offer considerable functionality.
  • The reporting feature of this software is very good (but not best of class). The number of standard reports is fairly extensive and cover most needs. Having the ability to output files for further analysis and manipulation in Excel takes care of a number of areas where the standard reports fall short.
  • Initially when we went with GreenLight, I created a list of things I did not like about the software. I recently reviewed the list and only one or two of the more minor issues remain.There have been a number of improvements made to the software over the past 5 years as they continue to make improvements.
  • The notification portion of the software is one of the weaker areas. There are numerous triggers, however, there isn't enough flexibility in the system to allow for broad customization. The notification triggers generally affect everything that meets the criteria and the only way to make an exception is to turn off notifications for that instance. It would be nice to have the ability to create customized messages for individual elements of a qualification.
  • There hasn't been a way, until recently, to have one qualification contain both certification and recertification requirements. If an employee comes into the company and certifies as a driver we would like that employee to have a different path to recertify the next year. There is a way to do this now but it's not elegant.
  • The course catalog in the employee portal is lacking. Instead of a list you must begin typing the title. If you don't know how to search for things you may not find it especially if you don't know what it's called or exactly what you are looking to find.
  • A few years ago the supervisor/manager functions were moved to the student portal. This was a good thing because managers no longer had to log into a separate admin portal. The downside was that the manager's view is not intuitive and therefore needs some maturity in design to make it more user friendly.
GreenLight works well with tracking compliance training. During the selection process I would ask pointed questions about support. Our implementation went well (Dave M. did an excellent job) and the technical help is very good, however, it appears they are understaffed.
  • The biggest advantage to this LMS (or any other) is the ability for us to reach so many employees and be able to document the process. The fact that we can do this with minimal interruption related to the software is a big plus.
We looked at a few other companies before selecting GreenLight but the main driver was its integration with other HRIS products. At that time, the cost/value ratio was attractive.
February 13, 2015

Greenlight Reveiw

Tara Thomas | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
GreenLight was used for training across the organization. It acted as a repository for training materials and certifications.
  • Ease of Use
  • Comprehensive
  • Friendly appearance
  • Admin portal had some limitations
  • Lacked some customization abilities
How many users are there to manage? How much training material is there to upload?
  • I am no longer there so I am uncertain.
We liked the overall look and feel and how it seemed easy to manage
Return to navigation